FAQ's

We know choosing the right digital partner is a big decision. That’s why we’ve answered some of the most common questions our clients ask. Still curious about something? Don’t hesitate to reach out, no question is too small.

Commonly Asked Questions

Got a question? You're not alone! Here are some of the most common things people ask us before getting started. If you don’t see your question here, feel free to contact us we’re always happy to help.

1. What services does UgroVgro Bizomation offer?

We offer end-to-end digital marketing and business automation services, including CRM setup, marketing automation, website development, funnel building, digital strategy, and ongoing consultation tailored to small and medium Australian businesses.

2. Are you a registered company?

We currently operate as a freelance business under the name UgroVgro Bizomation. While we are not yet a registered company, we maintain a professional and structured approach to every project we take on.

3. How do I get started with you?

Simply contact us through our website or email. We'll schedule a free consultation call to understand your business needs and then provide you with a tailored proposal. Once approved, we begin work based on your timeline.

4. What platforms do you work with?

We primarily use the UgroVgro Cloud Platform for automation, and we integrate with tools like GoHighLevel, WordPress, Mailchimp, Stripe, and Google Workspace. If you use other systems, we’ll assess compatibility before integration.

5. Do you offer ongoing support and maintenance?

Yes, we provide ongoing support, updates, and technical maintenance for all active clients. For long-term relationships, we offer monthly service plans with priority support.

6. Is my data safe with you?

We take data protection seriously. We use secure cloud platforms with password-protected access, limit who can view your information, and never share your data without your permission.

7. What industries do you work with?

We work with a wide range of businesses, including real estate, healthcare, coaching, trades, consulting, and ecommerce. Our solutions are flexible and can be customized for almost any industry.

8. What if I want to cancel or pause my services?

You can pause or cancel ongoing services with 30 days’ notice. We'll help you export any data you need and ensure a smooth transition. Project-based work, once started, is subject to cancellation terms outlined in your agreement.